Tenant FAQs

Prospective residents can apply online through our website. Applications typically require identification, income verification, rental history information, and completion of the screening process.

Rental qualifications may vary by property, but generally include income requirements, rental history verification, background screening, and credit evaluation. Additional requirements may apply depending on the property or program guidelines.

Yes. Lubin Property Management works with Section 8 and Housing Choice Voucher programs throughout the Memphis area. Applicants using housing vouchers are encouraged to contact our team regarding current availability and program requirements.

Once an application is approved, the property may need to complete a housing authority inspection before move-in. Our team works closely with residents and local housing authorities to help coordinate the required paperwork, inspections, and approval process.

Residents can securely pay rent online through the resident portal for added convenience and faster processing.

Maintenance requests can be submitted online through the resident portal at any time. Emergency maintenance requests are addressed as quickly as possible based on the nature of the issue.

Emergency maintenance issues may include situations involving major plumbing leaks, loss of heat during severe weather, electrical hazards, flooding, or other conditions that could cause property damage or safety concerns.

Pet policies vary by property. Some properties may allow pets with approval, additional deposits, or monthly pet fees, while others may have restrictions or not allow pets at all.

Most lease agreements are typically 12 months, although lease terms may vary depending on the property and resident qualifications.

Residents should review their lease agreement for information regarding early termination requirements, notice periods, and any applicable fees or lease obligations.

Yes. Routine property inspections may be conducted periodically to help ensure the property is being properly maintained and lease terms are being followed.

Residents can access their online portal through our website to pay rent, submit maintenance requests, review lease documents, and communicate with our management team.

Utility responsibilities vary by property and lease agreement. Details regarding resident utility responsibilities will be outlined before move-in and included within the lease documents.

Prior to move-in, residents may need to provide proof of utilities, renters insurance (if required), identification, and any remaining move-in funds outlined in the lease agreement.